Milton Keynes Chorale Privacy Policy

MK Chorale is committed to protecting your personal data and will use any personal or sensitive data we collect from you in line with our Data Protection Policy and the General Data Protection Regulation (GDPR). Responsibility for data collected rests with the Board of MK Chorale which acts as the Data Controller and can be contacted here: secretary@mkchorale.org.uk Whenever we need to collect any of your data, we will let you know at that point why we need to do so and what it will be used for, but this guide provides a useful overview of all of those situations and provides more detail on how we keep your data secure and up to date, how long we might hold it for, and what your rights are in relation to it.

What data do we collect and what do we use it for?

MK Chorale collects data from individuals to help us plan, organise and run the day-to-day operations of the group (e.g. co-ordinating rehearsals or collecting subscription payments) and to promote and market the group’s activities (e.g. marketing mailing lists and photography/video capture). We also send choir members information via the weekly newsletter on other musical workshops or choral society concerts and they generally promote our concerts in return.

Members: for administering membership

When you join the choir as a member or during your membership with us, we may need to collect and retain some of the following information on you:

Name Date of Birth
Email address Gift Aid Declarations
Phone number Bank account and sort code
Address Audition notes
Emergency contact details  

If you are an A Level / IB student member, we will seek specific consent from your parent or legal guardian for the information about you which we store, process or disclose. This data, or parts thereof, will only be used to manage your MK Chorale membership and to organise and run our activities.

When you purchase event tickets or donate

When event tickets are purchased via Ticketsource or directly from our box office or when donations are made, we need to collect data on the person undertaking the transaction. This data will only be used for administering your purchase / donation and will not be used to send you marketing or promotional messages from MK Chorale, unless you have also provided your consent to receive these (see below).

Event attendees:

for processing and managing tickets for events other than concerts when Ticketsource and our box office are used

Where we manage ticket sales ourselves (e.g. Come and Sing workshops) we need to collect your name and email address in order to allow you access to the event and to send you confirmation of your reservation / purchase. This data will only be used for administering your access to the event/s for which you have booked and will not be used to send you marketing / promotional messages from the group unless you have also provided your consent to receive these (see below).

Contractors:

for administration and legal/regulatory purposes

We may need to collect personal or sensitive data on contractors of the group. Where this is the case, we will explain what this is for at the point of collection.

Mailing list subscribers:

for marketing and promotion

We offer everyone the opportunity to consent to receive marketing and promotional information on the group ’s activities (e.g. emails about forthcoming concerts and events). When you sign up to our marketing mailing list, we will ask for your name, email, phone number and address and will use this data to send you information about our events and activities (e.g. forthcoming performances, social events and fundraising events etc). We will only send you information related to the group. We will not use your data to send you marketing messages from third parties. Anything we send you will include a clear option to unsubscribe and you can also do so at any time by replying to the email.

Website visitors:

for running and improving our website

Whenever a person visits our website, we use cookie technology to collect and analyse anonymised date each time to collate how many people have visited, what pages they have looked at and other statistical information. We also use cookies to allow members to log in and out in order to view our members-only section. We use a pop-up banner to let users know about this on their first visit, and they can at any time disable cookies in their browser if they do not wish their anonymised data to be tracked. See the section below for more on cookies.

Do you share my data with anyone else?

We will never pass your details on to third parties for marketing purposes. We sometimes use third party services to process your data (e.g. Google Drive). We will always make sure any third parties we use are reputable, secure, and process your data in accordance with your rights under GDPR.

How can I get you to update my data?

You can contact us at any time at secretary@mkchorale.org.uk to update or correct the data we hold on you.

How long will you hold my data?

MK Chorale’s data retention policy is to review all data held on individuals at least every two years and remove data where we no longer have a legitimate reason to keep it. Where you have withdrawn your consent for us to use your data for a particular purpose (e.g. unsubscribed from a mailing list) we may retain some of your data for up to two years in order to preserve a record of your consent having been withdrawn.

What rights do you have?

Under GDPR, you have the following rights over your data and its use: 1. The right to be informed about what data we are collecting on you and how we will use it. 2. The right of access – you can ask to see the data we hold on you. 3. The right to rectification – you can ask that we update or correct your data. 4. The right to object – you can ask that we stop using your data for a particular purpose. 5. The right to erasure – you can ask us to delete the data we hold on you. 6. The right to restrict processing – you can ask that we temporarily stop using your data while the reason for its use or its accuracy are investigated. 7. Though unlikely to apply to the data we hold and process on you, you also have rights related to portability and automated decision making (including profiling).

  1.  The right to be informed about what data we are collecting on you and how we will use it.
  2.  The right of access – you can ask to see the data we hold on you.
  3.  The right to rectification – you can ask that we update or correct your data.
  4.  The right to object – you can ask that we stop using your data for a particular purpose.
  5.  The right to erasure – you can ask us to delete the data we hold on you.
  6.  The right to restrict processing – you can ask that we temporarily stop using your data while the reason for its use or its accuracy are investigated.
  7.  Though unlikely to apply to the data we hold and process on you, you also have rights related to portability and automated decision making (including profiling).

All requests related to your rights should be made via the Secretary to the Board secretary@mkchorale.org.uk. We will respond within one month. You can find out more about your rights on the Information Commissioner’s Office website.

What will we do if anything changes?

If we make changes to our privacy policy or processes, we will post the changes here. Where the changes are significant, we may also choose to email individuals affected with the new details. Where required by law, will we ask for your consent to continue processing your data after these changes are made.

Use of Cookies

What are ‘cookies’?

Cookies are small text files which are stored by the browser (e.g. Chrome, Internet Explorer etc) on your computer or electronic device. They allow websites to ‘remember’ you for a period of time so that they can store things like user preferences and make the website quicker and easier for you to use. Without cookies, some things on websites would not be able to work: for example, without cookies it might not be possible to know whether or not you are logged in to a website in your next browser session.

How does MK Chorale’s website use cookies?

MK Chorale uses cookies to track whether you are signed in or not and whether you wish to remain logged in when you return to our website in your next browser session.

Anonymous analytics cookies

Every time someone visits our website, software provided by Google Analytics generates an ‘anonymous analytics cookie’. These cookies can tell us whether or not you have visited the site before and what pages you visit. Your browser will tell us if you have these cookies and if you don’t, we generate new ones. This allows us to track how many individual users we have, and how often they visit the site. We use them to gather statistics, for example, the number of visits to a page, to help us identify if visitors would benefit from more information in a particular area.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. You can usually find these settings in the ‘options’ or ‘preferences’ menu of your browser. To understand these settings, the following links may be helpful, or you can use the ‘Help’ option in your browser for more details. • Cookie settings in Internet ExplorerCookie settings in SafariCookie settings in Chrome • Cookie settings in Firefox Please note that switching off cookies may prevent some aspects of our website from working fully (e.g. you may not be able to access our members’ area).

Useful links

You can find out more about cookies and their use on the internet via www.allaboutcookies.org.

Milton Keynes Chorale Privacy Policy

MK Chorale is committed to protecting your personal data and will use any personal or sensitive data we collect from you in line with our Data Protection Policy and the General Data Protection Regulation (GDPR). Responsibility for data collected rests with the Board of MK Chorale which acts as the Data Controller and can be contacted here: secretary@mkchorale.org.uk Whenever we need to collect any of your data, we will let you know at that point why we need to do so and what it will be used for, but this guide provides a useful overview of all of those situations and provides more detail on how we keep your data secure and up to date, how long we might hold it for, and what your rights are in relation to it.

What data do we collect and what do we use it for?

MK Chorale collects data from individuals to help us plan, organise and run the day-to-day operations of the group (e.g. co-ordinating rehearsals or collecting subscription payments) and to promote and market the group’s activities (e.g. marketing mailing lists and photography/video capture). We also send choir members information via the weekly newsletter on other musical workshops or choral society concerts and they generally promote our concerts in return.

Members: for administering membership

When you join the choir as a member or during your membership with us, we may need to collect and retain some of the following information on you:

Name Date of Birth
Email address Gift Aid Declarations
Phone number Bank account and sort code
Address Audition notes
Emergency contact details  

If you are an A Level / IB student member, we will seek specific consent from your parent or legal guardian for the information about you which we store, process or disclose. This data, or parts thereof, will only be used to manage your MK Chorale membership and to organise and run our activities.

When you purchase event tickets or donate

When event tickets are purchased via Ticketsource or directly from our box office or when donations are made, we need to collect data on the person undertaking the transaction. This data will only be used for administering your purchase / donation and will not be used to send you marketing or promotional messages from MK Chorale, unless you have also provided your consent to receive these (see below).

Event attendees:

for processing and managing tickets for events other than concerts when Ticketsource and our box office are used

Where we manage ticket sales ourselves (e.g. Come and Sing workshops) we need to collect your name and email address in order to allow you access to the event and to send you confirmation of your reservation / purchase. This data will only be used for administering your access to the event/s for which you have booked and will not be used to send you marketing / promotional messages from the group unless you have also provided your consent to receive these (see below).

Contractors:

for administration and legal/regulatory purposes

We may need to collect personal or sensitive data on contractors of the group. Where this is the case, we will explain what this is for at the point of collection.

Mailing list subscribers:

for marketing and promotion

We offer everyone the opportunity to consent to receive marketing and promotional information on the group ’s activities (e.g. emails about forthcoming concerts and events). When you sign up to our marketing mailing list, we will ask for your name, email, phone number and address and will use this data to send you information about our events and activities (e.g. forthcoming performances, social events and fundraising events etc). We will only send you information related to the group. We will not use your data to send you marketing messages from third parties. Anything we send you will include a clear option to unsubscribe and you can also do so at any time by replying to the email.

Website visitors:

for running and improving our website

Whenever a person visits our website, we use cookie technology to collect and analyse anonymised date each time to collate how many people have visited, what pages they have looked at and other statistical information. We also use cookies to allow members to log in and out in order to view our members-only section. We use a pop-up banner to let users know about this on their first visit, and they can at any time disable cookies in their browser if they do not wish their anonymised data to be tracked. See the section below for more on cookies.

Do you share my data with anyone else?

We will never pass your details on to third parties for marketing purposes. We sometimes use third party services to process your data (e.g. Google Drive). We will always make sure any third parties we use are reputable, secure, and process your data in accordance with your rights under GDPR.

How can I get you to update my data?

You can contact us at any time at secretary@mkchorale.org.uk to update or correct the data we hold on you.

How long will you hold my data?

MK Chorale’s data retention policy is to review all data held on individuals at least every two years and remove data where we no longer have a legitimate reason to keep it. Where you have withdrawn your consent for us to use your data for a particular purpose (e.g. unsubscribed from a mailing list) we may retain some of your data for up to two years in order to preserve a record of your consent having been withdrawn.

What rights do you have?

Under GDPR, you have the following rights over your data and its use: 1. The right to be informed about what data we are collecting on you and how we will use it. 2. The right of access – you can ask to see the data we hold on you. 3. The right to rectification – you can ask that we update or correct your data. 4. The right to object – you can ask that we stop using your data for a particular purpose. 5. The right to erasure – you can ask us to delete the data we hold on you. 6. The right to restrict processing – you can ask that we temporarily stop using your data while the reason for its use or its accuracy are investigated. 7. Though unlikely to apply to the data we hold and process on you, you also have rights related to portability and automated decision making (including profiling).

  1.  The right to be informed about what data we are collecting on you and how we will use it.
  2.  The right of access – you can ask to see the data we hold on you.
  3.  The right to rectification – you can ask that we update or correct your data.
  4.  The right to object – you can ask that we stop using your data for a particular purpose.
  5.  The right to erasure – you can ask us to delete the data we hold on you.
  6.  The right to restrict processing – you can ask that we temporarily stop using your data while the reason for its use or its accuracy are investigated.
  7.  Though unlikely to apply to the data we hold and process on you, you also have rights related to portability and automated decision making (including profiling).

All requests related to your rights should be made via the Secretary to the Board secretary@mkchorale.org.uk. We will respond within one month. You can find out more about your rights on the Information Commissioner’s Office website.

What will we do if anything changes?

If we make changes to our privacy policy or processes, we will post the changes here. Where the changes are significant, we may also choose to email individuals affected with the new details. Where required by law, will we ask for your consent to continue processing your data after these changes are made.

Use of Cookies

What are ‘cookies’?

Cookies are small text files which are stored by the browser (e.g. Chrome, Internet Explorer etc) on your computer or electronic device. They allow websites to ‘remember’ you for a period of time so that they can store things like user preferences and make the website quicker and easier for you to use. Without cookies, some things on websites would not be able to work: for example, without cookies it might not be possible to know whether or not you are logged in to a website in your next browser session.

How does MK Chorale’s website use cookies?

MK Chorale uses cookies to track whether you are signed in or not and whether you wish to remain logged in when you return to our website in your next browser session.

Anonymous analytics cookies

Every time someone visits our website, software provided by Google Analytics generates an ‘anonymous analytics cookie’. These cookies can tell us whether or not you have visited the site before and what pages you visit. Your browser will tell us if you have these cookies and if you don’t, we generate new ones. This allows us to track how many individual users we have, and how often they visit the site. We use them to gather statistics, for example, the number of visits to a page, to help us identify if visitors would benefit from more information in a particular area.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. You can usually find these settings in the ‘options’ or ‘preferences’ menu of your browser. To understand these settings, the following links may be helpful, or you can use the ‘Help’ option in your browser for more details. • Cookie settings in Internet ExplorerCookie settings in SafariCookie settings in Chrome • Cookie settings in Firefox Please note that switching off cookies may prevent some aspects of our website from working fully (e.g. you may not be able to access our members’ area).

Useful links

You can find out more about cookies and their use on the internet via www.allaboutcookies.org.